DRIVE AutoCare (N. Cedros Solana Beach)
(858) 793-0560
DRIVE AutoCare (Hwy 101 Solana Beach)
(858) 755-5015

DRIVE AutoCare Now Sells Tires

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4

Hi Folks,Appreciate the smog check. Done quickly and professionally. And the coupon really helped. Only thing is I would have liked to have had an out-the-door quoted price when I first called about cost. The additonal HaxMat charge of $3.00 was a surprise. Overall, you folks did great. And appreciate the drop in anytime convenience. Thanks. See you next time.

If you look at your credit card receipt you'll see that we didn't actually charge you the $3.00. For some reason the invoice printed out with that on it. Sorry for the confusion!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Update to my post of 7 days ago. Within an hour of posting our review the owner reached out to my wife to discuss her experience, and was sincerely apologetic for the experience she had with his staff. He wanted to make it right immediately letting her know that he was going to refund us for the cost of the oil change (the credit occurred within 24 hours), and then said he wanted to perform an alignment for us at his cost since we had the car aligned there a year ago. While our first review was less than positive, we were impressed at the desire to make it right and earn our business back. We took the car in yesterday for the alignment, which true to his word was performed at their cost. We will certainly give them another shot at keeping us as a client. Thank you for going above and beyond for making things right.

Thank you for letting us correct our error. We really appreciate your business! Mike

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Recent expansion to new facilities offering more services is a great idea. Had my car in for a "wheel alignment". Did a good job.

Thanks Kevin! We really appreciate your business.

- DRIVE AutoCare (N. Cedros Solana Beach)
4

I found Paul very helpful and knowledgable . They were fast got my car in promptly and notified my right away of all problems that they encountered and promptly repaired the problem and got me on the road again.

Thank you for the kind words, Tom

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Super service. Outgoing personnel! Impressive appt. area.However, it would have been helpful for one of the agents to explain that the delivery of my car would take quite a few minutes. Thinking it would be up any minute, I passed up the opportunity to sit in your attractive lounge.

Thank you for the kind words. I'm sorry if we delayed you in any way. We aim for perfect customer service!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

All ok parking needs to be addressed

Thank you for your business, Terry!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Great service, thank you

We appreciate your business John.

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Paul and his team gave me a time estimate for the service and they beat it by 30 minutes.

Thank you for the great review! We're glad we could help you out.

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Great service. A bit overpriced but they do have a discount if requested. Polite and efficient.

4

Service was pleasant and efficient but I feel that I was given one quote over the telephone to entice me to come in and them when I was there I was given a quote that twice the original price! I provided my year/make/model over the telephone so I feel that I should have been given a realistic quote at that time!The service time was efficient and the fact that they have a car shuttle to take you home and pick you up so that you do not have to wait in their small facility was a plus.

While we do our best to give accurate quotes over the phone, it's really hard to say what your vehicle will actually need until we see it. We always call after we've inspected your vehicle and give you full information and your options. We really appreciate your business.

- DRIVE AutoCare (Hwy 101 Solana Beach)
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