I've been coming to these shop for over 10 years now. I've never had a bad experience, which shows just how customer focused Drive is! I have the most inconvenient work schedule and I still get serviced there without missing a beat! I've had oil changes, brakes replaced, catalytic converters (two of them, ☹️) tires replaced etc and never had an issue. Brian S. Is the true gem of this shop, he makes sure I understand everything from service to price before it happens and he always goes the extra mile where I've learned most auto shops do not. Example I bought I used vehicle from the Mazda off Cannon in Carlsbad, turns out the interior lights were out, went back to the dealership and they wanted to charge me $120 per light that needed to be replaced!! I went to Drive to have the vehicle checked out and told Brian about the lights and he had his crew swap them out free. And this is one of many stories about how Brian and his team go above and beyond and I will always go to their shop. Customer for life! Plus big thank you to Drive for creating a better customer experience year after year, you guys keep improving upon greatness!
Thank you Nicholette for the time to leave us such a great review!
- DRIVE AutoCare (N. Cedros Solana Beach)