Great Service. Kind Staff. This review is well overdue, I went to them back in July of this year(2014). I went in for loud "road noise". My car sounded like an airplane or muscle car every time I drove above 10mph. The noise was not fixed but they did see other issues. I was told I was in need of a lot of repairs which I agree were probably due since I've never had any major work done to my 2005 Ford Focus. The noise was better( but not gone) after the other repairs were done. North Coast isn't the only place to tell me the noise is probably due to age of my car. So I cant say I am dissatisfied, however the noise has become worse the past month which makes me believe there is a resolution out there somewhere. Anyway, back to the actual service, I was given free rides to work and a rental while they worked on my car. Everything was always explained and no hidden fees. To be honest, I really am happy with the service even if the main issue I came in for was not fixed.