Solana Beach Auto Repair

AMAZING AS ALWAYS! WELL PRICED AND OFFICIANT.

In a time where customer service has gone away completely. Most of the time when I need help or customer service from an establishment, I get caught up in a voice mail tree or funneled to an email where I never get a response. Here is my experience at Drive…I needed some substantial work done (suspension, valve cover gaskets, steering rack) to a 06 explorer that was going to be utilized by my son at college in northwest Idaho. I needed it done so that I would have peace of mind being so far away and inclement weather up there. The truck came back and had a small intermittent misfire, nothing crazy, but I did not want to send it up to Idaho and have to worry about it. I spoke with Jose, he advised to bring it in and they would go back over what they had done. Jose and his team could not find the issue and since it was very intermittent they had a hard time replicating the misfire. I sent an email to Mike, the president and owner explaining my situation. To be honest, I did not really expect a response or reply (see first paragraph) within 10 minutes of me hitting send, Mike called me. He advised me that he would go to the shop my explorer was at (he has three shops) and help diagnose the problem. I was pleasantly surprised. About an hour later Mike called again and advised that he was driving the Explorer and was having a hard time replicating the misfire. He asked if I could drive with him to see if I could show him. He came by and we drove for 20-30 minutes and could not replicate the issue. Mike advised that he was going to do a fuel injector cleaning to see if that would clear it up for me. He assured me that they were going to make sure the car was good no matter what. After the Fuel Injector cleaning, I drove away and have not had any misfires and feel confident in sending the car away for my son. This customer service Mike provided me was above and beyond and I’d say a big reason why he’s been in business for 43+ years. I’m grateful for Mike, Jose and the rest of the crew at Drive. Highly recommended.

Great service at a good price and they drove me home, too. I will, for sure, return for my next service.

Drive Auto Care was great from start to finish. I can’t say enough great things about the staff. Miguel was a great communicator and promptly let me know what was going on with my car. I highly recommend them because of their skilled technicians, honesty and fair prices.

Such great service. Always trust that these guys have my car’s best interest in mind. Very honest & fair!

It's probably one of the easiest I've ever encountered to schedule maintenance on my vehicle.

Troy did a great job this Tuesday morning with our Toyota, even without an appointment. He stayed in touch and turned it around in under 3.5 hours. Exceptional service and Antonio gave me a quick ride to their shop in a good downpour. Great service, great people. Thank you B Perkey

The care I receive at DRIVE is unparalleled. They are always insanely busy but never make me feel rushed. They walk you through every need with great detail, explain what needs to be addressed initially and what the next steps they would recommend. They are efficient, outrageously helpful, and patient. DRIVE’s team has brought me nothing but peace of mind and confidence in my vehicle through their thorough work. I can’t recommend them enough!

Quality auto care, professional, friendly, and wonderfully consistent!

Very knowledgeable, honest and easy to work with. Shuttle service is super convenient! Thank you!