DRIVE AutoCare (Hwy 101 Solana Beach)
(858) 252-1185
DRIVE AutoCare (N. Cedros Solana Beach)
(858) 252-1755

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4

Great customer serviceGreat team

We appreciate your business, Christina

- DRIVE AutoCare (N. Cedros Solana Beach)
4

This was more expensive for the oil change plus (not including the installation of the back light). I like to be let know in advance when it is going to be more expensive.

Thank you for your business, Heidi. I'm not sure where the confusion came from. The estimate you were given in writing and verbally was exactly what the repair came out to be.

- DRIVE AutoCare (Hwy 101 Solana Beach)
4

Very helpful and accommodating

4

Hi Folks,Appreciate the smog check. Done quickly and professionally. And the coupon really helped. Only thing is I would have liked to have had an out-the-door quoted price when I first called about cost. The additonal HaxMat charge of $3.00 was a surprise. Overall, you folks did great. And appreciate the drop in anytime convenience. Thanks. See you next time.

If you look at your credit card receipt you'll see that we didn't actually charge you the $3.00. For some reason the invoice printed out with that on it. Sorry for the confusion!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Update to my post of 7 days ago. Within an hour of posting our review the owner reached out to my wife to discuss her experience, and was sincerely apologetic for the experience she had with his staff. He wanted to make it right immediately letting her know that he was going to refund us for the cost of the oil change (the credit occurred within 24 hours), and then said he wanted to perform an alignment for us at his cost since we had the car aligned there a year ago. While our first review was less than positive, we were impressed at the desire to make it right and earn our business back. We took the car in yesterday for the alignment, which true to his word was performed at their cost. We will certainly give them another shot at keeping us as a client. Thank you for going above and beyond for making things right.

Thank you for letting us correct our error. We really appreciate your business! Mike

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Recent expansion to new facilities offering more services is a great idea. Had my car in for a "wheel alignment". Did a good job.

Thanks Kevin! We really appreciate your business.

- DRIVE AutoCare (N. Cedros Solana Beach)
4

I found Paul very helpful and knowledgable . They were fast got my car in promptly and notified my right away of all problems that they encountered and promptly repaired the problem and got me on the road again.

Thank you for the kind words, Tom

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Super service. Outgoing personnel! Impressive appt. area.However, it would have been helpful for one of the agents to explain that the delivery of my car would take quite a few minutes. Thinking it would be up any minute, I passed up the opportunity to sit in your attractive lounge.

Thank you for the kind words. I'm sorry if we delayed you in any way. We aim for perfect customer service!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

All ok parking needs to be addressed

Thank you for your business, Terry!

- DRIVE AutoCare (N. Cedros Solana Beach)
4

Great service, thank you

We appreciate your business John.

- DRIVE AutoCare (N. Cedros Solana Beach)
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